In case of a reservation we will advise you whether the tours on the requested dates are available. To hold your reservation, we ask for a minimum deposit of 50% of the total amount. This can be through Transferwise (USD, EUR or GBP) or Paypal (USD). Please mention your preference. Once payments are made, we will confirm your reservation. The remaining balance will be due up to the day before the tour through Transferwise or Paypal or on arrival in cash (USD or pesos). You could also pay the remaining balance by card (equivalent in pesos. We use XE.com for conversions).
If you are Mexican or have a Mexican bank account, deposit will be through direct bank transfer in pesos. We’ll share the account number. The remaining balance will be due up to the day before the tour or on arrival in cash. You could also pay the balance by card via Clip with a 4% charge.
By official disposition, please bring with you your passport on the tours. In case there is a police check point, they may ask you to show it.Cancellation Policy:
In case of cancellation, there will be no refund of 50% of the total amount + Paypal costs.
Cancellation Policy concerning the Covid-19 virus:
In case of cancellation of a daytour(s) due to the Covid-19 virus (infection, flight canceled), we will refund you 100% of what you paid by showing a medical certificate or flight cancellation receipt that accredits it.
- We do not sell customer's information.
- We do not manage customer's financial information (e.g. credit card information)
- The information collected herein is for the sole purpose to contact our clients concerning tours.
We are located in the center, just behind the main church, on street 43 between street 40 and street 42, at only 4 blocks from the ADO bus station.